Help

FAQ

Answers for immigrants in any of the 27 EU countries.

• What is EUS.life?

  An admin OS for immigrants across all EU countries: document vault, deadlines, dossier export, and 90-day guides for every member state. Not legal advice.

• Which countries are supported?

  All 27 EU member states — Portugal, Spain, France, Germany, Italy, Netherlands, Ireland, Poland, Sweden, and every other EU country. Pick yours at signup.

• How do I get a tax ID in the EU?

  Each country has its own ID: NIF (PT), NIE (ES), BSN (NL), Steuer-ID (DE), codice fiscale (IT), PPS (IE), etc. See your country guide in Learn.

• Why was my Wise IBAN rejected?

  Some landlords and immigration offices prefer a local bank IBAN over fintech EMIs. Check your country guide for recommended banks.

• How do I reset my password?

  Use "Forgot password" on login. We email a reset link from hello@eus.life.

• What documents should I upload?

  Passport, residence permit, tax ID, lease, employment contract, payslips, bank statements, health insurance — regardless of country.

• How does Pro work?

  €9/month via Stripe — up to 500 documents and deadlines. Works in any EU country.

• Do you offer SIM cards?

  Coming soon: Lebara, Lycamobile, Airalo — available across Europe.

• Can EUS.life open a bank account?

  No — we are software, not a bank. We provide country-specific guides and partner referrals.

• What is a dossier?

  A printable summary of your documents and deadlines for landlords, banks, or employers — any EU country.

Still need help? hello@eus.life