Help
FAQ
Answers for immigrants in any of the 27 EU countries.
What is EUS.life?
An admin OS for immigrants across all EU countries: document vault, deadlines, dossier export, and 90-day guides for every member state. Not legal advice.
Which countries are supported?
All 27 EU member states — Portugal, Spain, France, Germany, Italy, Netherlands, Ireland, Poland, Sweden, and every other EU country. Pick yours at signup.
How do I get a tax ID in the EU?
Each country has its own ID: NIF (PT), NIE (ES), BSN (NL), Steuer-ID (DE), codice fiscale (IT), PPS (IE), etc. See your country guide in Learn.
Why was my Wise IBAN rejected?
Some landlords and immigration offices prefer a local bank IBAN over fintech EMIs. Check your country guide for recommended banks.
How do I reset my password?
Use "Forgot password" on login. We email a reset link from hello@eus.life.
What documents should I upload?
Passport, residence permit, tax ID, lease, employment contract, payslips, bank statements, health insurance — regardless of country.
How does Pro work?
€9/month via Stripe — up to 500 documents and deadlines. Works in any EU country.
Do you offer SIM cards?
Coming soon: Lebara, Lycamobile, Airalo — available across Europe.
Can EUS.life open a bank account?
No — we are software, not a bank. We provide country-specific guides and partner referrals.
What is a dossier?
A printable summary of your documents and deadlines for landlords, banks, or employers — any EU country.
Still need help? hello@eus.life
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